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Business Etiquette and Professionalism | $299 + GST

Course Overview:

How do you deal with an angry client on the phone? Is it appropriate to use social media in a professional setting? What should you talk about during a business luncheon?

This 1-day seminar introduces you to the principals of exceptional communication practices in building strong partnerships and sustainable customer experiences.

The course is recommended for those who work in positions requiring ongoing business/governmental communication interaction, whether its face to face, in writing or via phone.

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