Resources
There are a number of community support services available to you.
Crisis Support:
If you are experiencing a crisis or a situation that requires immediate assistance, please drop by Student Services. You will be seen by our counsellor at the first available opportunity.
After Hours:
When you experience a personal crisis after office hours, contact the following crisis support services:
| 24-hour Crisis Line Crisis support and referral for the Kootenays | 1-888-353-2273 |
| East Kootenay Regional Hospital (or the closest medical facility in your region) 24 hour emergency service located at 13 – 24th Avenue N, Cranbrook | 250-426-5281 or 1-866-288-8082 |
| Suicide Prevention Hotline Immediate help any time of day or night (24 hour hotline) | 1-800-784-2433 |
Community Resources:
Cranbrook and Kimberley Community Resources
Emergency
Crisis Line
Emotional support for people who are experiencing any type of crisis or who are in emotional distress.
Phone: 1-888-353-2273
Hours: 24 hours a day, 7 days a week
Adult Mental Health
- 19 years of age and over
- Confidential clinical services by mental health professionals to adults of all ages. Services include: crisis intervention, individual, and group counselling.
Address: 20 – 23rd Avenue S. Cranbrook, BC, V1C 5V1
Phone: 250-420-2210
Hours: Monday to Friday 8:30 am to 4:30 pm
Child and Youth Mental Health
- Under 19 years of age
- Wide range of community-based specialized mental health services to children, youths and their families.
Address: 1212 – 2nd Street, North Suite 201 Cranbrook, BC V1C 4T6
Phone: 250-426-1514
Hours: Monday to Friday 9:00 am to 4:00 pm
Urgent Response – at hospital after hours
Outreach and assessment services after hours for people with mental health issues.
Address: Cranbrook Regional Hospital
Phone: 250-919-1725 x6325
Cell: 250-919-1725
Hours: Monday to Friday 1:00 pm to 8:42 pm Sat & Sun 8:30 am to 4:30 pm
Other Health Services
Finding a doctor or medical services
Although there is no specific contact number for finding information on doctors who are still taking new patients you can call any of the local health centres for information.
Clinics:
- Fisher Peak 778-517-3701
- Tamarack Medical Clinic: 250-426-7724
- FW Green Clinic: 778-517-8208
- Associates Medical Clinic: 250-426-4231
- Kimberley Medical Centre 250-427-4861
ANKORS
Support for those with concerns including: HIV/AIDS and/or Hep C (HCV), sexual orientation and identity, needle exchange and condom distribution.
Address: 209 16th Avenue North, Cranbrook, BC V1C 5S8
Phone: 250-426-3383
Hours: Monday to Thursday 8:30 am to 4:30 pm
AXIS Family Resources Ltd.
A variety of Youth Services including counselling, residential and school support.
Address: 201 – 125 10th Avenue South (2nd floor) Cranbrook, BC V1C 2N1
Phone: 250-489-4074 or 250-427-2449 (Kimberley)
Hours: 24/7 Emergency Service 1-877-392-1003 press 205
Transition and Safe Housing for Women
Kootenay Haven Transition House
Kootenay Haven, under the direction of the Canadian Mental Health Association for the Kootenays, provides services to women and their children who are experiencing an abusive relationship.
Address: Discolsed in Emergency Cases
Crisis Line: 1-800-200-3003
Phone: 250-426-4887
Hours: 24 hours a day, 7 days a week
BC Housing
Women’s Transition Housing and Support Program
East Kootenay Addiction Services
Self Referral/Counselling, day programs, support groups and home detox.
Address: 202 – 1617 Baker Street South, Cranbrook, BC V1C 1B4
Phone: 250-489-4344
Toll Free: 1-877-489-4344
Hours: Monday to Friday: 8:30 am to 4:30 pm Closed: 12:00 pm to 2:00 pm
Ktunaxa/Kinbasket Child and Family Services (KKCFS)
Family support and child protection services.
Address: 7472 Mission Road, Cranbrook, BC
Phone: 250-489-4563
Emergency: 250-310-1234
Hours: Monday to Friday: 8:30 am to 4:30 pm
Options for Sexual Health
Clinic offers STI testing and treatment and referrals for HIV testing. Also offers birth control, PAP testing, emergency contraception, pregnancy counselling and free condoms.
Address: 209 – 16 th Avenue North, Cranbrook, BC V1C 5S8
Phone: 250-426-3995
Hours: Drop-ins Wednesdays: 6:30 pm to 8:30 pm
Food and Shelter
Cranbrook Food Bank
Address: 104 – 8th Avenue South, Cranbrook, BC V1C 2K5
Phone: 250-426-7664
Hours: Monday, Wednesday & Friday: 10:00 am to 2:00 pm
Kimberley Helping Hands Food Bank
Address: 340 Leadenhall Street, Kimberley, BC V1A 2B1
Phone: 250-427-5522
Hours: Monday, Wednesday & Friday: 10:00 am to 2:30 pm
Street Angels
Provides a safe environment, hot dinners, computer access, medical services, employment services, warm clothing/bedding and support systems. 5:00 pm Supper for $1.00.
Address: 46 – 17th Avenue South, Cranbrook, BC V1C 5A8
Phone: 250-420-2756
Hours: Monday to Sunday: 12:00 pm to 7:00 pm
Creston Community Resources
Emergency
Crisis Line
Emotional support for people who are experiencing any type of crisis or who are in emotional distress.
Phone: 1-888-353-2273
Hours: 24 hours a day, 7 days a week
Mental Health Services
Confidential clinical services by mental health professionals to adults of all ages
Phone: 1-800-661-2121
Alcohol and Drugs
Phone: 1-800-663-1441
National Youth Crisis Hotline
Phone: 1-800-448-4663
Hospital Emergency Hours
Creston Valley Hospital
Phone: 250-428-2286
Hours: 24 hours a day, 7 days a week
BC Nurse Line
Phone: 1-866-215-4700
Kootenai Community Services
Irvine House (shelter from abuse), child care programs, public education on all facets of abuse.
Address: Cook Street
Phone: 250-428-6856
Hours: 24 hour Crisis Line
Other Health Services
Finding a doctor or medical services
Although there is no specific contact number for finding information on doctors who are still taking new patients you can call any of the local health centres for information.
Clinics:
- Summit Medical Clinic: 250-428-8873
- Blue Heron Medical Clinic: 250-428-7768
- Family Practice Medical Clinic: 250-428-9371
- Dr. Hoffman Clinic: 250-428-5381
East Kootenay Addiction Services
Self-Referral/Counselling, day programs, support groups and home detox.
Phone: 250-428-3036
Food and Shelter
Creston Valley Gleaners Society
Address: 807 Canyon Street
Phone: 250-428-4166
Safe Homes with after hours staffing
Irvine Safe House and Older Women’s Safe House
Phone: 250-402-0068 or 250-426-6856
Fernie Community Resources
Emergency
Crisis Line
Emotional support for people who are experiencing any type of crisis or who are in emotional distress.
Phone: 1-888-353-2273
Hours: 24 hours a day, 7 days a week
Mental Health Services
Confidential clinical services by mental health professionals to adults of all ages
Phone: 1-800-661-2121
Alcohol and Drugs
Phone: 1-800-663-1441
National Youth Crisis Hotline
Phone: 1-800-448-4663
Hospital Emergency Hours
Elk Valley Hospital
Phone: 250-423-4453
Hours: 24 hours a day, 7 days a week
BC Nurse Line
Phone: 1-866-215-4700
Other Health Services
Finding a doctor or medical services
Although there is no specific contact number for finding information on doctors who are still taking new patients you can call any of the local health centres for information.
Clinics:
- Leroux Clinic: 250-423-6404
- Rocky Mountain Health Centre: 250-423-4718
- Sparling East Medical Centre: 250-423-4442
- Sparwood Medical Clinic: 250-425-4501
- Sparwood Health Centre: 250-425-6212
- Ivanov, Teddy, MD: 250-425-6644
- Elkford Medical Clinic: 250-865-2215
- Elkford Health Care Centre: 250-865-2247
East Kootenay Addiction Services
Self-Referral/Counselling, day programs, support groups and home detox.
Toll Free: 1-800-644-6144
Food and Shelter
Salvation Army Fernie Food Bank
Address: 741 – 2nd Avenue
Phone: 250-423-4661
Safe Homes with after hours staffing
Elkford Valley Safe Home
Phone: 250-946-6004
Toll Free: 1-800-200-3003
Golden Community Resources
Emergency
Crisis Line
Emotional support for people who are experiencing any type of crisis or who are in emotional distress.
Phone: 1-888-353-2273
Hours: 24 hours a day, 7 days a week
Mental Health Services
Confidential clinical services by mental health professionals to adults of all ages
Phone: 250-426-5222
Alcohol and Drugs
Phone: 1-800-663-1441
National Youth Crisis Hotline
Phone: 1-800-448-4663
Hospital Emergency Hours
Golden and District Hospital
Phone: 250-344-5271
Hours: 24 hours a day, 7 days a week
BC Nurse Line
Phone: 1-866-215-4700
Other Health Services
Finding a doctor or medical services
Although there is no specific contact number for finding information on doctors who are still taking new patients you can call any of the local health centres for information.
Clinics:
- Golden Medical Clinic: 250-344-2211
East Kootenay Addiction Services
Self-Referral/Counselling, day programs, support groups and home detox.
Toll Free: 250-344-2000
Food and Shelter
Golden Food Bank
Address: 1115 – 9th Street South
Phone: 250-344-2113
Safe Homes with after hours staffing
Golden Safe Home
Phone: 250-344-5317 or 250-344-2101
Invermere Community Resources
Emergency
Crisis Line
Emotional support for people who are experiencing any type of crisis or who are in emotional distress.
Phone: 1-800-667-8407
Hours: 24 hours a day, 7 days a week
Safe Homes with after hours staffing
Invermere Safe Home
Phone: 250-341-3963 or 250-342-5566
Toll-free: 1-800-200-3003
Contact Us
Student Services
Phone: 250-489-8243
Toll Free: 1-877-489-2687 x3243
Fax: 250-489-8218
Email: studentservices@cotr.bc.ca