Cost:
$179.00
Reference ID: PVHE 119
Course Overview
When working on the front line, it’s not always easy to navigate challenging behaviour from persons served or customers who may be experiencing a mental illness, including addiction.
Using the 4RS of Recognize, Respond, Refer, Reconnect, this workshop helps you:
– Develop effective communication skills to appropriately respond to public who may be experiencing a mental health problem
– Practice strategies to move through difficult conversations and identify next steps, using motivational interviewing
– Learn about resources in local community