Exam Services and Schedules
Testing Centre Support Options
Welcome to the College of the Rockies Testing Centre. We are located on the second floor of the Summit Building in room S205 on the Cranbrook campus. We offer a secure testing environment and have a strong commitment to upholding best practices for exam invigilation (supervision) services. College of the Rockies also has testing centers at our regional campuses (Creston, Fernie, Golden and Invermere).
Please see our exam invigilation service options below.
College of the Rockies Students
College of the Rockies On-Campus Student:
A student attending classes in-person at the College of the Rockies is considered an on-campus student. Invigilation services for on-campus exams are typically provided by the instructor of the course. If the instructor schedules a make-up exam for a student who misses the regularly scheduled exam, on-campus students will use the following steps to schedule a seat in the Testing Centre:
Step 1: Confirm with your instructor whether a make-up exam has been scheduled
Step 2: Download the On-Campus Student RegisterBlast Instructions
Step 3: Schedule your make-up exam using On-Campus Student RegisterBlast Instructions as soon as possible.
College of the Rockies Student Taking Online Courses and Living Within 100 km of a College Campus:
If you are required to write an invigilated exam where you write it depends on where you live:
If you live within 100 km of any College of the Rockies campus, you may be required to write your exam at the College campus location.
Step 2: Download the On-Campus Student RegisterBlast Instructions
College of the Rockies Student Taking Online Courses and Living Further than 100 km of a College Campus:
If you are a student living further than 100 km from any College campus, you will make arrangements to write the exam at a suitable location. Suitable locations include other public post-secondary institutions, elementary or high schools or public libraries. Once you have made arrangements and identified an invigilator, use the following steps to schedule your exam on RegisterBlast.
Step 1: Download the Students Taking Online Courses RegisterBlast Instructions
Step 2: Schedule your exam using the Students Taking Online Courses RegisterBlast Instructions. Online exams must be scheduled a minimum of one week prior to your midterm exam or three weeks prior to the first day of final exams.
Step 3: Submit your invigilation request through RegisterBlast.
The Testing Centres at our campuses offers invigilation services for students registered at other post-secondary institutions and learning centres.
A $40, non-refundable, non-transferable invigilation fee will be charged for each exam.
If you would like your exam to be returned via courier and it is not already paid for by your home institution, additional fees may apply based on the courier destination.
Placement Assessments Testing
Several courses and programs require assessment testing or verification that program admission or course prerequisites have been met for English and Math. Students should refer to the Admission Academic Requirements listed under each program area for more detailed information or contact Student Services at 250-489-8243 in advance of registering for courses.
Testing Centre FAQs
Q: Can College of the Rockies Testing Centre facilitate a student’s accommodations?
A: Yes! College of the Rockies Testing Centre can facilitate a variety of accommodations approved by the College’s or your Institution’s Accessibility Services office. Contact the Testing Centre at email@example.com with your accommodation requirements prior to your exam to ensure the Testing Centre is prepared to facilitate your exam.
Q: Is my exam going to be online or paper-based?
A: The format of your exam is determined by your instructor/home institution. Please confirm the exam format with your instructor/home institution prior to registering online with College of the Rockies. We facilitate online and paper-based exams.
Q: Can I bring my own laptop to write my exam?
Students can bring their own laptops with the approval of their instructor/home institution. The Testing Centre needs notification from your instructor/home institution regarding this requirement.
Scheduling and payments:
Q: How do I schedule an exam with the Testing Centre?
A: Exams are scheduled online through our RegisterBlast platform.
Q: What information do I need to provide when registering for an exam?
A: When booking an exam through RegisterBlast, be prepared to provide the date, time, and length of exam, your personal information, name of institution, course name, and information for institutional contact person.
Q: Why can’t I find the date or time that I want?
If the date or time you are looking for is not visible on the online schedule, the date or time you selected is not available. Students using RegisterBlast must register one week prior to the exam date and three weeks prior to the first day of final exams. Contact the Invigilation Coordinator for assistance at firstname.lastname@example.org.
Q: What is my “home institution”?
- Your home institution is the college or university whose exam you are writing (e.g. if you are writing an Athabasca University exam, your home institution is Athabasca University).
- If you are taking certification exams, your home institution would be the certifying body (e.g. if you are writing a massage therapy exam, your home institution would be the College of Massage Therapy of British Columbia.)
Q: How much does it cost to write an exam?
- College of the Rockies students do not pay an invigilation fee for College exams at a College location. Invigilation fees for external exams are waived for current College of the Rockies’ students at a College campus. However, College of the Rockies’ students are responsible for the cost of invigilation of College exams at a non-College location.
- Non-College students are responsible for the cost of invigilation of an external institution’s exams at a College campus. There is a non-refundable, non-transferable invigilation fee of $40. If you would like your exam to be returned via courier and it is not already paid for by your home institution, additional fees may apply based on the courier destination.
Q: How do I pay for my exam fee?
A. Exam fees are due prior to or on the day of the exam. Payments can be made at any of our campuses. We accept Visa, MasterCard and debit.
Q: I have scheduled my exam and received the confirmation email, what do I do now?
A: The confirmation email is intended for you to provide to your home institution as proof that you have secured an invigilator at the College of the Rockies Testing Centre. If your home institution does not require proof, then you do not have to do anything with the confirmation email. Some home institutions have their own invigilation confirmation form that students are required to submit. If you need the Testing Centre to complete a form for your home institution, please email the form to us at email@example.com and we will fill out the form and return it to you within 1-2 business days.
Q: My home institution requires the Testing Centre to sign a confirmation of exam supervision authorization form. How long does this process take?
A. The process of approval of supervision documentation can take 1-2 business days. For urgent inquiries regarding this matter, please contact the Testing Centre location where you intend to write your exam.
Q: What if I am late for my exam?
A. If you are going to be late, please contact the Testing Centre staff immediately. We will need to look at your instructor’s or home institution’s policy, as well as our schedule to determine whether you will still be allowed to write your exam.
Q: What do I need to bring with me for my exam?
A. It is mandatory that you bring valid, government issued photo ID to your exam session. Please note that a photocopy or a photograph of your ID is not acceptable. You may also bring in any items that are permitted by your home institution for your exam session.
Q: Can I wear earplugs or headphones during my exam?
A. Personal headphones are not permitted during an exam session, unless approved by your home institution. You are permitted to wear earplugs during your exam session. If you would like to bring in your own earplugs, they will be subject to the invigilator’s approval prior to use. Alternatively, we have disposable earplugs and noise cancelling headsets available upon request, which you are welcome to use during your exam session.
Q: Can I keep my cell phone with me during my exam?
A. No electronic devices are permitted in the Testing Centre. You will be asked to turn off all electronic devices, including cell phones upon your arrival at the Testing Centre. There will be storage areas available to put your electronic devices away once you have checked in.
Q: Are food and drinks allowed?
Food and drinks brought into the Testing Centre are subject to inspection. Only drinks in clear containers are allowed.
Q: Can I ask questions during my exam?
A. You may ask questions but the invigilator cannot answer any content related questions regarding your exam.
Q: What if I finish my exam early?
A. Directions and guidelines will be given from your invigilator upon check-in for your exam. When you have completed your exam, the Invigilator will be there for you to check out and submit the exam. Some home institutions allow test takers to leave the exam session if they finish early, and others require test takers to remain in the Testing Centre for the entire exam session. For information regarding your home institution’s policy on exiting an exam session, please contact them directly.
Q: When will I receive my exam results?
A. Please contact your instructor/home institution directly for exam results.
Q: Can I use the washroom during my exam sessions?
A. Each home institution has its own washroom break policy, which Invigilators will enforce. Your Invigilator will relay your home institution’s washroom break policy to you during the check-in process for your exam session. For more information about your home institution’s washroom break policy, please contact them directly. There are washroom facilities available near the Testing Centre.
Rescheduling and Refunds
Q: I need to cancel the exam that I have scheduled. Can I get a refund?
A. All exam fees are non-refundable and non-transferable.
Q: Can I reschedule my exam at a different time and date?
A. Yes! Please contact our Testing Centre at firstname.lastname@example.org or 250-489-2751 x 3360
Q: What if I missed my exam due to an emergency or medical reason?
A. If you miss your exam due to an emergency or medical reason, please contact the Testing Centre and your home institution to advise them and they will provide you with further instructions.
Q: What type of software/computer will I be using when I come in to write my exam?
A. The College of the Rockies Testing Centre is equipped with the latest software at each of our computer stations. Any specific software that may be needed for your exam will be directly communicated to us by your instructor/home institution prior to your exam.
Q: What do I do if I have a technical issues during my online exam?
A. If you come across a technical issues during your exam, please inform your Invigilator for assistance immediately. Your Invigilator will either troubleshoot this issue directly, contact your instructor/home institution, and/or contact our IT department who will resolve the issue as quickly as possible.