This course is an introduction to the accommodation industry within the tourism sector, with specific reference to the Rooms Division Department. The course will familiarize the student with different accommodation types and styles, including branding and quality rating systems. Further exploration focuses on the variety of functional departments in accommodation operations and their interrelationship, including an in-depth study of the Front Office department and their role in the overall guest experience and operational effectiveness.
Minimum Credits: 3 Length: 60 hours Prerequisites: Either English 12, English Studies 12, English First Peoples 12, ENGL 090, or equivalent. First Aid Level 1 certificate and SuperHost certificate may be taken concurrently. Delivery Method: On-campus Cost: $358.14 Lab Fees: $82.11 Total: $440.25 Course Outline: https://sps.cotr.bc.ca/Outlines/Course Outlines/HOSP110.pdf