Customer Service Essentials

Cost: $59.00 + GST Cost Notes:

Companies registering multiple participants will receive a 20% discount.

Reference ID: GIPD-1018

Course Overview

Every one of us serves customers, whether we realize it or not. Maybe you are the owner of a store serving your staff as well as your customers, or maybe you are a server or cashier that is the frontline to the customer service experience. This course will explore how to work with your own strengths and weaknesses to develop core competencies for providing excellent customer service. The goal is not to just satisfy the customer but to make their experience an exceptional one!