College of the Rockies strives to create a supportive and inclusive learning environment in which all students can thrive, and everyone is treated with respect. At College of the Rockies all feedback is welcome, and concerns will be addressed in the spirit of continuous improvement with a process that is timely, transparent, unbiased and that respects procedural fairness.
There are several policies and procedures available to all students to submit formal complaints depending on the nature of the issue. Beginning with the Student Feedback and Concerns Policy 2.4.9, students can find information on:
- Student Rights and Responsibilities and Conduct
- Academic Performance
- Student Appeals
- Transfer Credit Appeal
- Freedom of Information and Protection of Policy
- Abuse and Violence in the Workplace
- Discrimination Bullying and Harassment
- Sexualized Violence Prevention and Response
International students who wish to bring forward an issue with an education agent can do so through the Agent Feedback Form or by meeting with a representative of the International Department.
Students can contact the British Columbia Ombudsperson if they feel they have been treated unfairly by a public organization. More information can be found on their website: https://bcombudsperson.ca/.