Human Service Worker Diploma
Life can be challenging. Sometimes people need someone to reach out for support when they are struggling. If you are caring, compassionate, and have a real desire to make a positive difference in the lives of children, adults and families, consider becoming a Human Service Worker.
Important Notice for Program Applicants Re: Immunization During COVID-19 Outbreak
Thank you for your interest in applying to be a student in one of our Health and Human Services programs at the College of the Rockies. As a successful applicant, you will receive or have received a request to provide documentation confirming you are current in immunizations.
Due to the COVID-19 pandemic obtaining and completing these admission requirements has been more difficult, your admission into the Health and Human Services programs will not be held up while you wait to complete these requirements. Recently services have begun to open up and obtaining these documents is becoming available. It is the responsibility of the student to continue to actively seek to obtain and complete these requirements. Please submit any missing admission requirement documentation to Enrolment Services.
Immunization services in BC are in flux as Public Health Departments must regularly reprioritize resource distribution in response to changing COVID-19 conditions. Our local Public Health agency will do their best to accommodate College of the Rockies student immunizations by individual appointment. Immunizations are also available through local pharmacists and Travel Clinics. We recommend that students continue to pursue obtaining required immunizations to complete program admission and practicum placement requirements as soon as available.
If you have chosen not to be immunized, you should submit the waiver form in your application package, as per the package instructions.
Please note: Program information, including admission requirements and course selection are effective for the September 2022 intake.
The Human Service Worker Diploma program is available for students who have completed the certificate program and who wish to continue their education for preparation for specialized work in the human service worker field.
Both face-to-face and online classes are semester based.
As a Human Service Worker student you will be introduced to helping strategies so you can provide assistance to individuals or groups with a variety of needs.
A major component of human service education is learning-by-doing. Our program provides extensive hands-on experiences in a variety of community agencies. This allows you to practice the theory you are learning, better preparing you for employment.
HSW Diploma Program Requirements
Year 1 Fall Semester
|CYFS 101||Inclusive Interpersonal Communications||3|
|CYFS 102||Observing and Recording||3|
|HSWR 105||Professional Communications||3|
|HSWR 200||Roles and Responsibilities in Human Services||3|
|HSWR 201||Trends and Issues in Human Services||3|
|HSWR 108||Health and Wellness||3|
Year 1 Winter Semester
|HSWR 150||Supporting Change in Human Service Work||4|
|HSWR 103||Counseling Skills||4|
|CYFS 116||Lifespan Development||4|
|HSWR 118||Practicum 1||4|
Year 1 Spring Semester
|HSWR 101||Disability Studies||3|
|HSWR 119||Practicum 2||4|
Total Credits Year 1: 44
Year 2 Fall Semester
|HSWR 211||Conflict Resolution||3|
|HSWR 212||Crisis Intervention||3|
Year 2 Winter Semester
|HSWR 213||Child and Youth Mental Health||3|
|HSWR 215||Issues in Adolescence||3|
Year 2 Spring Semester
|HSWR 214||Introduction to Addictions||3|
|Elective: Choose one (or more*) from: ECED 149 (Studies in Diversity), CYFS 201 (Independent Study), INDG 240 (Indigenous Family Support Studies), CRIM 131 (Introduction to the Criminal Justice System)|
Total Credits Year 1 and Year 2: 62
*Note: A student’s first year courses plus their second year courses must equal a minimum of 60 credits for the Human Service Worker Diploma.
CYFS-101 – Inclusive Interpersonal Communications
Inclusive Interpersonal Communications enables the student to develop interpersonal communication skills to enhance their professional and personal relationships. We also expect students to clearly evaluate their own values, beliefs, and attitudes that influence their interpersonal communication.
CYFS-102 – Observing and Recording
This course is designed to help students learning to become human service workers, education assistants, early childhood educators, and aboriginal education support workers enhance their skills in observing and recording human development and behaviour from birth through adulthood. A variety of observing and recording techniques will be explored in the course.
HSWR-105 – Professional Communications
This course is designed to prepare students to use effective written communication, as a professional in the fields relating to the Human Service Worker Certificate. This course focuses on specific types of writing used in the field of human service work, such as letters, assessments, marketing, using social media and writing proposals. We explore the challenges and benefits of using new technologies for communication and the changing culture of professional communication.
HSWR-200 – Roles and Responsibilities in Human Services
HSWR 200 introduces you to the practice of social work, including a critical examination of the ethics, values and historical development of the social work profession. Students learn a variety of models and theories of social work practice and examine how they can be applied to diverse populations.
HSWR-201 – Trends and Issues in Human Services
HSWR 201 is a critical introduction to the study of Canadian Social Welfare Policy and the structure of social services in Canada. The objectives and context of social welfare are presented and examined using different ideologies and discourses.
HSWR-108 – Health & Wellness
This course is designed to provide students with a basic understanding of the holistic health care needs of individuals in the community. Students are provided with the basic knowledge necessary to assist individuals who are unable to meet their health care needs independently. Students will also explore the concept of self-care and worker burnout. The content of this course is specific to developing the skills, knowledge, and values in the Human Service Worker setting.
Year 1 – Semester 2 – Winter
HSWR-106 – Families
This course provides early childhood educators and human service workers with an in-depth understanding of the diverse nature of families, the issues and challenges that can be barriers to family health, and how to assist in building skills to work collaboratively to support families.
HSWR-150 – Supporting Change in Human Service Work
Students will learn the theories and principles of supporting behaviour change in the human service field. Students will explore practical tools for empowering change at the individual level and methods to address systems that perpetuate inequities in society.
- Minimum Credits: 4
- Length: 60 hours
- Prerequisites: Minimum 65% in either English Studies 12, English First Peoples 12, ENGL 090, or equivalent and CYFS 102
- Delivery Method: ? Blended, Online
- Cost: $275.80
HSWR-103 – Counselling Skills
This course introduces students to introductory interviewing and counselling skills that are needed for developing rapport, trust, and empathy in relationships with the clients they serve. Students develop skills in using invitational strategies, reflecting feelings and content, summarizing information, challenging perceptions, conducting assessments, and goal setting. Throughout the course there is an emphasis on self-reflection and self-evaluation.
CYFS-116 – Lifespan Development
This course explores the development of humans from conception to death. It includes physical, cognitive and psychosocial developmental domains. Students preparing to work in careers that involve other people need to clearly understand the complex, dynamic process of development throughout a person’s lifespan. This knowledge can provide students with insight into their own development and the development of those they will encounter in their personal and professional lives.
HSWR-118 – Human Service Worker: Practicum 1
The purpose of this course is for students to integrate theory and skills learned in the classroom in an on-site practicum.
This 180 hour practicum is the first of two practica required in the Human Service Work Certificate Program.
- Minimum Credits: 4
- Length: 180 hours
- Prerequisites: CYFS 101 Interpersonal Communications, CYFS 102 Observing and Recording, HSWR 200 Roles and Responsibilities, CYFS 103 Guiding Across the Lifespan (must be taken previously or concurrently)
- Delivery Method: ? Online
- Cost: $275.80
- Course Outline
Year 1 – Semester 3 – Spring
HSWR-101 – Disability Studies
This course is designed to introduce students to relevant physical, mental, emotional, and health conditions that might result in disability. The causes, interventions and effects of a disabling condition on the individual, family, and community are examined as well as changing values and practices. We explore the impact of poverty, deinstitutionalization, unemployment, and isolation on the lives of people labeled as disabled. This course focuses on specific disabling conditions prevalent in the field of human service.
HSWR-119 – Practicum 2
This practicum is designed to give you an opportunity to gain practical experience in a human service setting. You should be able to integrate theoretical, practical and philosophical classroom-based learning with on-site experience.
This 180 hour practicum is the 2nd of two practica in the Human Service Worker Program
Year 2 – Semester 1 – Fall
HSWR-211 – Conflict Resolution
This course provides students with an introduction to the theory, process, and skills of conflict resolution in child, youth, and family related conflicts. The course will introduce students to the core elements of conflict, restorative justice, mediation, and negotiation, and will provide the opportunity for students to develop skills for negotiating personal and professional disputes.
HSWR-212 – Crisis Intervention
This course provides the student with an introduction to the theory and practical day to day procedures of crisis intervention. Students may be exposed to crisis topics common to a variety of helping profession disciplines, including counseling, education, and social work.
Year 2 – Semester 2 – Winter
HSWR-213 – Introduction to Mental Health Issues for Children and Youth
This course uses a strengths-based approach to working with children and youth with mental health concerns. This course introduces students to the most commonly diagnosed mental illnesses, the direction for interventions, and the professionals presently working in the mental health field.
HSWR-215 – Issues in Adolescence
This course introduces students to the contemporary study of adolescence from a lifespan perspective. It explores the challenges and the strengths of adolescence along with the ways this knowledge can be applied to support healthy development among the diversity of young people in this period of life.
Year 2 – Semester 3 – Spring
HSWR-214 – Introduction to Addictions
This course provides the learner with an overview of current practice, theories and models in the field of substance use. Topics include: models of addiction, assessment, intervention and treatment for alcohol and other drug abuse; the impact of substance use on the individual, family and society in general; and ethical issues and challenges for practitioners.
One (or more*) of the following elective courses is required for successful completion of the HSW Diploma.
Note: A student’s first year courses plus their second year courses must equal a minimum of 60 credits for the Diploma.
CRIM-131 – Introduction to the Criminal Justice System
This course involves a critical examination of the structure and operation of the system that responds to crime and criminal behaviour: the police, courts and corrections. This course also examines the relationship between these agencies and the impacts and implications of the system. An emphasis is placed on experiential and interactive learning where students will engage with various individuals involved in the system. This course also includes an introduction to Indigenous justice models, community and restorative justice.
CYFS-201 – Independent Study
This course is designed for focused, discipline-specific learning in the field of child, youth, or family studies. Students will systematically identify, plan, execute and evaluate a learning project related to their professional field.
- Minimum Credits: 3
- Length: 45 hours
- Prerequisites: Minimum 65% in either English 12, English Studies 12, English First Peoples 12, ENGL 090, or equivalent. Must be enrolled in a CYFS program. Experience using an online platform is highly recommended.
- Delivery Method: ? Online
- Cost: $419.31
- Course Outline
ECED-149 – Studies in Diversity
This course is designed as an introduction to studies in human diversity. It provides students with a foundation from which to explore diversity and examine the issues related to it.
INDG-240 – Indigenous Family Support Studies
This course is taught from a nation-specific framework, focusing deeply on the local Ktunaxa nation, while connecting these localized conversations to broader dynamics of First Nations, Aboriginal, and Inuit (referred to inclusively as Indigenous) families. Students will learn from a variety of Indigenouscreated sources, including directly from Indigenous families, support workers, and advocates. Indigenous concepts of family, raising children, and the importance of community, as well as the impacts of child removal on Indigenous nations through various government tactics will be discussed. From this, students will work towards a better understanding of how they can assist in providing culturally appropriate family support and promoting family wellness and safe environments for all children.
- Secondary school graduation or equivalent
- Minimum 65% in either English Studies 12, English First Peoples 12, ENGL 090, or equivalent
- Completion and submission of CYFS Application Package
- Completion of immunizations, documented by the immunization form in the admission package, or completion of Immunization Waiver Form (Incomplete immunizations may impact a student’s access to Practicum placements).
- Good command of oral and written English language
- Complete a criminal record check through the Ministry of Public Safety and Solicitor General Criminal Records Review Program
Tuition and Fees:
|Tuition Year 1:||$3,033.80|
|Tuition Year 2:||$2,447.67|
|Student Association Fee:||$161.00|
*These prices are for domestic students and may not be 100% accurate. However, these estimates will give you an adequate idea of tuition and fees for our programs. These prices do not include textbook costs. All prices are subject to change. Tuition fees include an alumni fee, student activity fees, and a student technology fee. In certain cases a materials and supply fee may also be included. For more information, visit: Tuition and Fees.
Credit can be awarded for one or more courses in this program through Flexible Assessment.
“Human Service Worker” is a generic term for people who hold professional and paraprofessional jobs in diverse settings that support people with social challenges.
Depending on the employment setting and the kinds of clients served there, job titles and duties vary a great deal.
Upon successful completion of the program you may wish to seek employment as a:
- Community Service Worker
- Women’s Centre Coordinator
- Addictions Worker
- Disability Support Services Worker
- Domestic Violence Worker
- Life Skills Instructor
- Family Support Worker
- Developmental Service Worker
- Mental Health Worker
- Crisis Intervention Worker
- Individual Support Worker
- Private contractor
- Ministry contractor
- Drop-in Centre Worker
- Youth Outreach Worker
Human Service Worker Diploma – Block Transfer Agreements
|University of Calgary||Bachelor of Communication and Rehabilitation Disability Studies (CRDS)|