AskAway Library Policy

Library Homepagehttps://cotr.bc.ca/library/
Mobile Site 

General Information

Library BranchesCranbrook Campus
Service HoursHours of Operation
Mountain Time
Library PoliciesFAQs
Library Floor PlansCranbrook campus floor plans, the library is located in Kootenay Centre on Level 1.
Circulation/ Checkout/
Loans Phone Numbers
250-489-8294 |Toll free: 1-877-489-2687 x3294 | circdesk@cotr.bc.ca
Research Desk Phone Number250-489-8292
Toll free: 1-877-489-2687 x3292
Email Address for Research Questionslibrary@cotr.bc.ca
Phone Number for Text Message ReferenceN/A

Resources and Services

Library Search (EBSCO Discovery)Search All Catalogue
Indexes & DatabasesA-Z Database List
Institutional Repository / Digital Collections
Google ScholarGoogle Scholar Off-campus or College WiFi users must have library links set to “College of the Rockies Library – Full Text @ COTR Library” also “College of the Rockies – ProQuest Full Text” under
Settings – My Library Links. Browsers must be set to accept Cookies.
Database AuthenticationRemote off-campus access to the Library electronic collection and databases is available to registered students and employees. A current and active College Network Account is required. When accessing any of our electronic databases from off-campus you will be prompted to provide your COTR User ID number (example: c1234567) and the password that you created when activating your College Network Account.
UVic BSN and EKTEP students login v12345678@cotr.bc.ca and their network password.
If you experience difficulties with or require assistance in activating your account contact:

Student Help Desk
250-489-2751 x3333 (for local calls)
or toll-free 1-877-489-2687 x3333
Subject GuidesSubject Specific Guides
Citation GuidesCitations – APAChicagoCSE, Legal or MLA
InstructionTo schedule an ILSD workshop contact the librarian
List of LibrariansStaff Contact Information
ReservesReserve items are held at the Library Service Desk. 
Interlibrary LoansIllume (best viewed in Mozilla FireFox or Google Chrome)
E-journalsSearch for e-journals in the ‘Journals by Title’ tab on the library’s search box https://cotr.bc.ca/library/
Print Journalshttps://cotr.bc.ca/library/print-journal/
Technical HelpFor questions related to network logins, students can contact the IT Help Desk: studenthelp@cotr.bc.ca
For questions related to COTROnline logins, students can contact the COTROnline Help Desk: cotronline@cotr.bc.ca
Community patron library login questions can be directed to: circdesk@cotr.bc.ca
Further College Network Account Activation & Login Information (including COTROnline ‘Moodle’)
Tutoring Services Tutor and Writing Support
WriteAway linkWriteAway – online writing help
eResources Emergency ContactSue Morin smorin@cotr.bc.ca | 250-489-2751 x3407 OR Research Help Desk library@cotr.bc.ca

Borrowing Information

Library CardsAll Library patrons require a Photo ID card to borrow from the Library. Students/Staff/Faculty must apply online for an ID card. Borrowing privileges are extended to all College students and employees and to anyone residing within the College region. Students must provide proof of current registration or government photo ID. Community users are required to provide government photo id with proof of residence, but registration is free, more info found here.
Loan PeriodsBorrowing Periods and Number of Items to be Borrowed
Alumni: Members of the Alumni Network will have access to the following Library Services:
Borrowing privileges (as long as you live in the region)
Inter-library loan on a cost-recovery basis
Access to the Library’s licensed databases/e-books via public access computers on site
Holds/ Recalls/ Requests
RenewalsRenew online via My Account
Fines/ PenaltiesOverdue Fines
Borrowing PoliciesBorrowing Services
Library AccountMy Library Account
 After hours book returnsWhen the library is closed, please drop off your library items in the Book Return slot at the main doors of the Learning Commons & Library.

Equipment and Facilities

Internet AccessThere are OPAC computers in the Learning Commons & Library which provide internet access to users, including Community users. You may check web-based email, browse the internet or use the library catalogue. Printing is available at $0.10 per page for community users.  Students will be deducted $0.10 per page from your student printing account. Students, staff and faculty who wish to access the internet, use MS Office programs, and print or save, must log in using their Network login credentials.
Wireless AccessStudents can connect to “eduroam” Password for their online identity is their College of the Rockies ID. Example: c1234567@cotr.bc.ca and their network password.
UVic BSN and EKTEP students login v12345678@cotr.bc.ca and their network password.
PhotocopiersPhotocopying ($ 0.10 per page) and laminating ($ 1.00 per linear foot) are available to Community Users in the library. Go to the Library Service Desk to pay for copying.
PrintersCollege of the Rockies qualifying students receive $30.00 free printing/copying each semester; additional printing/copying can be purchased at the Library Service Desk.
Microfilm/ MicroficheNot available.
Meeting/ Study RoomsThere are four study rooms and two study pods available for use. Students can book online.
Computers in the Learning Commons & LibraryThere are computers for student access throughout the Learning Commons & Library.

Campus Information

Academic CalendarCurrent Program Guide
Exam SchedulesView Exam Schedules and Protocols
Campus MapsCranbrook Campus Floor Plans

Other Resources

AskAway Local AdministratorSue Morin, Senior Library Technician (Copyright & Reference)
smorin@cotr.bc.ca | 250-489-2751 x3407
AskAway Local AdministratorJody Mendenhall, Librarian
jmendenhall@cotr.bc.ca | 250-489-2751 x3419
Back-up Phone NumberLibrary Research Help Desk 250-489-8292, available Monday-Friday 9am to 4:00pm or Toll free: 1-877-489-2687 x3292