AskAway Library Policy

COVID-19 and Communicable Diseases: Information and Resources

Library Homepage
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General Information

Library BranchesCranbrook Campus
Service HoursHours of Operation
Mountain Time
Library PoliciesFAQs
Library Floor PlansCranbrook campus floor plans, the library is located in Kootenay Centre on Level 1.
Circulation/ Checkout/
Loans Phone Numbers
250-489-8294 |Toll free: 1-877-489-2687 x3294 |
Reference Desk Phone Numbers250-489-8292
Toll free: 1-877-489-2687 x3292
Email Address for Reference
Phone Number for Text Message ReferenceN/A

Resources and Services

Library Search (EBSCO Discovery)Search All Catalogue
Indexes & DatabasesA-Z Database List
Institutional Repository / Digital Collections
Google ScholarGoogle Scholar Off-campus or College WiFi users must have library links set to “College of the Rockies Library – Full Text @ COTR Library” also “College of the Rockies – ProQuest Full Text” under
Settings – My Library Links. Browsers must be set to accept Cookies.
Database AuthenticationRemote off-campus access to the Library electronic collection and databases is available to registered students and employees. A current and active College Network Account is required. When accessing any of our electronic databases from off-campus you will be prompted to provide your COTR User ID number (example: c1234567) and the password that you created when activating your College Network Account.
UVic BSN and EKTEP students login and their network password.
If you experience difficulties with or require assistance in activating your account contact:

Student Help Desk
250-489-2751 x3333 (for local calls)
or toll-free 1-877-489-2687 x3333
Subject GuidesSubject Specific Guides
Citation GuidesCitations – APAChicagoCSE, Legal or MLA
InstructionTo schedule an ILSD workshop contact the librarian
List of LibrariansStaff Contact Information
ReservesReserve items are held at the Library Circulation Desk. 
Interlibrary LoansIllume (best viewed in Mozilla FireFox or Google Chrome)
E-journalsSearch for e-journals in the ‘Journals by Title’ tab on the library’s search box
Print Journals
Technical HelpFor questions related to network logins, students can contact the IT Help Desk:
For questions related to COTROnline logins, students can contact the COTROnline Help Desk:
Community patron library login questions can be directed to:
Further College Network Account Activation & Login Information (including COTROnline ‘Moodle’)
Tutoring Services Tutor and Writing Support
WriteAway linkWriteAway – online writing help
eResources Emergency ContactSue Morin | 250-489-2751 x3407

Borrowing Information

Library CardsAll Library patrons require a Photo ID card to borrow from the Library. Students/Staff/Faculty must apply online for an ID card. Borrowing privileges are extended to all College students and employees and to anyone residing within the College region. Students must provide proof of current registration. Community users are required to provide photo id with proof of residence, but registration is free, more info found here.
Loan PeriodsBorrowing Periods and Number of Items to be Borrowed
Alumni: Members of the Alumni Network will have access to the following Library Services:
Borrowing privileges (as long as you live in the region)
Inter-library loan on a cost-recovery basis
Access to the Library’s licensed databases/e-books via public access computers on site
Holds/ Recalls/ RequestsHow to Place a Hold
RenewalsRenew online
Fines/ PenaltiesOverdue Fines
Borrowing PoliciesBorrowing Services
Library AccountMy Library Account
 After hours book returnsWhen the library is closed, please drop off your library items in the Book Return slot at the main doors of the library.

Equipment and Facilities

Internet AccessThere are OPAC computers in the Library which provide internet access to all library users, including Community users. You may check web-based email, browse the internet or use the library catalogue. Printing is available at $0.10 per page for community users.  Students will be deducted $0.10 per page from your student printing account.Students, staff and faculty who wish to access the internet, use MS Office programs, and print or save must log into one of the lab computers.
Wireless AccessStudents can connect to “eduroam” Password for their online identity is their College of the Rockies ID. Example: and their network password.
UVic BSN and EKTEP students login and their network password.
PhotocopiersPhotocopying ($ 0.10 per page) and laminating ($ 1.00 per linear foot) are available to Community Users in the library. Go to the Library Circulation desk to pay for copying/laminating.
PrintersCollege of the Rockies qualifying students receive $30.00 free printing/copying each semester; additional printing/copying can be purchased at the Library Circulation Desk.
Microfilm/ MicroficheNot available.
Meeting/ Study RoomsThere are four study rooms available for use. Students can book a study room online
Computer LabThere are computers for student access throughout the Library and also in the adjoining lab. The adjacent Graphics’ Lab has computers (connected to a colour printer and scanners). The computer lab Room 131 is available for extended hours Monday – Friday 7:00 – 10:00 pm, Saturday 10:00 am – 4:00 pm, and Sundays 12:00 – 4:00 pm.  Access is through the hallway door when the Library is closed.

Campus Information

Academic CalendarCurrent Program Guide
Exam SchedulesView Exam Schedules and Protocols
Campus MapsCranbrook Campus Floor Plans

Other Resources

AskAway Local AdministratorSue Morin, Senior Library Technician (Copyright & Reference) | 250-489-2751 x3407
AskAway Local AdministratorJody Mendenhall, Librarian | 250-489-2751 x3419
Back-up Phone NumberLibrary Reference Desk 250-489-8292, available Monday-Friday 9am to 4:00pm or Toll free: 1-877-489-2687 x3292